CUSTOMER SERVICE

Servicing customers promptly, and courteously with the highest degree of professionalism, is one of the primary reasons that Eastern Water Development has grown steadily over the past 30 plus years.

A potential customer's first contact with us is usually by phone. All calls are greeted courteously and are routed to the proper department as quickly as possible.

Our sales representatives are trained in their particular areas of service, and will make every effort to answer a customers initial inquiry directly and quickly.

Once an appointment to meet has been set, our customer representative will work directly with that customer through the completion of the project.

Eastern Water Development can deliver 24 hours a day, 365 days a year emergency service, if required. If not an emergency, Eastern Water Development will schedule an appointment for repair or service as quickly as mutually acceptable.